Quick answers to the questions we get most often about ZIRRKON orders, shipping, returns and jewellery care.
How can I track my order?
Once your order is dispatched, tracking details are shared through your shipping confirmation. You can also use our Track Order page.
Do you offer free shipping?
Free shipping is available across India on eligible orders, as communicated on the website and at checkout.
How long does delivery take?
Delivery timelines vary by destination and courier service. The most relevant estimate is shown during checkout and in your order or shipping updates.
What is your return window?
Return requests should be raised within 7 days of delivery. Items must be unused, unworn and in their original condition with original packaging and supplied tags or accessories.
What if my order arrives damaged or incorrect?
Please contact ZIRRKON as soon as possible with your order details and clear photographs so we can review and assist.
How should I care for my jewellery?
Keep your jewellery away from unnecessary moisture, chemicals and abrasion. Store pieces carefully when not in use and follow any care guidance supplied with your product.
What payment options are available?
Available payment methods are shown securely at checkout and can vary by order, location and checkout eligibility. If Cash on Delivery is available for your order and pincode, it will appear at checkout.
Still need help? Contact Us and our team will assist.